At Chashmaykart, we prioritize customer satisfaction and aim to provide a smooth shopping experience. Below is a quick overview of our Refund and Return/Exchange policies:
Refund Policy: Customers can request a refund within 7 days if they receive a defective, damaged, or incorrect product. The item must be unused and in original packaging. Refunds will be processed within 7-10 business days after approval.
Return & Exchange Policy: If customers are unsatisfied with their purchase, they can return or exchange the product within 7 days. Exchanges are available for size, color, or style changes (subject to stock availability). The item must be in original condition.
Important Notes:
Refunds are not applicable for accidental damage or normal wear and tear.
Sale items and customized products are non-returnable.
Return shipping costs are covered if the mistake is on our end.
Refund , returned or exchange due to customer side, all shipping and delivery charges will be bear by customer.Â
At Chashmaykart, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a refund under the following conditions:
Eligibility for a Refund:
Refund requests must be made within 7 days of receiving the product. The product must be unused, undamaged, and in its original packaging. Refunds will be issued only for defective, damaged, or incorrect items. Shipping costs are non-refundable unless the return is due to our error.
How to Request a Refund:
Contact our customer support team at +923282973775 with your order details.
Provide clear photos of the product and packaging for verification.
Once approved, refunds will be processed within 7-10 business days via the original payment method.
Note: Refunds are not applicable for products damaged due to misuse, accidental breakage, or normal wear and tear.
Return & Exchange Policy
We offer a hassle-free return and exchange policy to ensure you are satisfied with your purchase.
Eligibility for Return & Exchange:
Returns/exchanges must be requested within 7 days of delivery. The product must be unused, in original packaging, and with all accessories. Exchanges are available for size, color, or style changes (subject to stock availability). If the product is defective or incorrect, we will cover the return shipping costs.
How to Request a Return or Exchange:
Contact us at +923282973775 with your order number and reason for return.
Send clear images of the product to verify eligibility.
Once approved, return the product to our designated address.
After inspection, we will either issue a replacement or process a refund as per your preference.
Note: Customized or sale items are not eligible for return/exchange.
Need help?
Contact us at chashmaykart@gmail.com or via our whatsapp no. +923282973775 for questions related to refunds and returns.
